Skip to main content
A tall, light farewell hall with a timber ceiling and rows of chairs set out in front of a low dais.

Support with funeral arrangements

A free funeral adviser visit at home

Discuss the arrangements at home, with someone you trust beside you if you wish.

Call our team 24 hours a day

We can call you back.

Leave your number for a conversation about how we can help.

The farewell hall

Our adviser can come to your home free of charge to discuss a funeral. Tell us where you would like to meet and we will agree the appointment with you.

Arrange the visit

Use the contact or callback option to ask for a home meeting. The first conversation can simply establish the location, a suitable time and what you need help with.

You are welcome to have a relative or friend present. Tell us about any access needs or preferred language when arranging the meeting so the practical details can be confirmed.

We can come to you.

Polish audio. Polish, English and Ukrainian captions available.

What the film covers

Our adviser explains how a meeting in Warsaw or the surrounding area can help you work through the funeral arrangements.

What you can discuss

  1. The immediate care and documents already arranged.
  2. Burial or cremation, the cemetery and any existing family grave.
  3. The farewell, ceremony and wishes that matter to you.
  4. An itemised estimate, payment dates and any eligible benefit settlement.

You can leave undecided details for a further conversation. A meeting can still be useful if you are unsure about the ceremony or do not yet have all the documents.

What helps to have ready

  • The death card or information about where it will be issued.
  • Available identification details for your relative and the person arranging the funeral.
  • A cemetery name or grave reference, if there is one.
  • Any written wishes or questions you want to discuss.

The adviser can identify what is missing and which authorisations may be needed. Ask before handing over originals so you know what will be taken and how it will be used.

If you are outside Poland, start with our guide to arranging remotely.

Arranging a funeral from abroad

Let’s talk about how we can help.

You do not need to have everything decided. We can work through the next step together.

Adjust the display

Choose settings that make reading more comfortable. You can also use your browser's zoom.

Text size